Contacting Support

Open a Support Ticket

Email to open a Support Ticket:

support@identimetrics.net

Call:

215-836-5640 x2

Office Hours:

Monday through Friday 9am to 5pm Eastern

Office Holidays:

2022​

  • President's Day - Monday, Fedruary 21, 2022 - Office closed | Support Team On-Call for emergencies

  • Fabulous Friday - Friday, April 15, 2022 - Office closed | Support Team On-Call for emergencies

  • Memorial Day - Monday, May 30, 2022 - Office closed

  • Independence Day - Monday,  July 4, 2022 - Office closed

  • Labor Day - Monday, September 5, 2022 - Office closed

  • Thanksgiving

    • Wednesday, November 23, 2022 ​- Office closes at 1:00 PM | Support Team On-Call for emergencies

    • Thursday, November 24, 2022 - Office closed

    • Friday, November 25, 2022- Office closed

  • Winter Break​

    • Friday, December 23, 2022​ - Office closed

    • Monday, December 26, 2022 - Office closed

    • Friday, December 30, 2022- Office closed | Support Team On-Call for emergencies

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2023​

  • New Year's Day - Monday, January 2, 2023 - Office closed | Support Team On-Call for emergencies

  • President's Day - Monday, Fedruary 20, 2023 - Office closed | Support Team On-Call for emergencies

  • Fabulous Friday - Friday, April 7, 2023 - Office closed | Support Team On-Call for emergencies

  • Memorial Day - Monday, May 29, 2023 - Office closed

  • Independence Day - Tuesday,  July 4, 2023 - Office closed

  • Labor Day - Monday, September 4, 2023 - Office closed

  • Thanksgiving

    • Wednesday, November 22, 2023 ​- Office closes at 1:00 PM | Support Team On-Call for emergencies

    • Thursday, November 23, 2023 - Office closed

    • Friday, November 24, 2023- Office closed

  • Winter Break​

    • Friday, December 22, 2023​ - Office closed

    • Monday, December 25, 2022 - Office closed

    • Tuesday, December 26, 2023- Office closed

    • Friday, December 29, 2023- Office closed | Support Team On-Call for emergencies

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