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Contacting Support

Contacting Support

Make sure you’re cleaning and disinfecting your finger scanners according to CDC guidelines. Learn more.

Discover What's NEW!

The current version of identiMetrics is

2.3.2.0

Need to upgrade? Click to learn how.

We are continually testing out fresh, innovative ideas from our customers. By using identiMetrics every day, they discover even more ways to use our biometric ID platform to make work life just a bit easier and definitely more efficient.

How can we simplify your school day?

Schedule an Appointment

Schedule a one-on-one with a Biometric Expert. Choose your service, schedule a convenient date & time and a Biometric Expert will call you at the number provided.

Schedule an Appointment

Open a Support Ticket

Open a ticket and let the Biometric Experts know you are in need of assistance.

Open a Support Ticket

contacting support

Office hours. Holiday schedule. All the ways to contact the Biometric Experts.

Contacting Support

The 5 Steps

Deployment Planning

STEP 3

STEP 4

Enrollment Training

STEP 5

Final System Check

Orientation

STEP 2

Installation

Boot camp

New user? No problem! Missed the Enrollment Training? No worries!

Check out our Boot Camp where we have compiled "just the basics" in one spot to get up and running with identMetrics in a snap.

cheat sheets

Printable how-to's with screen shots and easy to follow directions.

video library

Academy award worthy? Maybe. Super helpful? Absolutely!

end-of-year info

Your source for your End-of-Year process.

End-of-Year Info

PowerSchool

Coming soon!

Frontline Absence & Time™

identiMetrics

RallyPoint Control

Designed for school administrators, who want to greatly enhance parent communication, student and staff information for emergency responders and systematic, safe reunification of students with parent in an emergency evacuation.