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Contacting Support

Contacting Support

How can we simplify your school day?

Contact Support

Schedule an Appointment

Schedule a one-on-one with a Biometric Expert. Choose your service, schedule a convenient date & time and a Biometric Expert will call you at the number provided.

Open a Support Ticket

Open a ticket and let the Biometric Experts know you are in need of assistance.

contacting support

Office hours. Holiday schedule. All the ways to contact the Biometric Experts.

The 5 Steps

The 5 Steps

Your Guide to New Customer Onboarding

Deployment Planning

STEP 3

Enrollment Training Video

STEP 5

Final System Check

Orientation

STEP 2

Installation

Tutorials

cheat sheets

Printable how-to's with screen shots and easy to follow directions.

video library

Academy award worthy? Maybe. Super helpful? Absolutely!

Boot camp

New user? No problem! Missed the Enrollment Training? No worries! Check out Boot Camp currated with "just the basics" to get up and running with identMetrics in a snap.

Communication Materials

Communication is key. We have a great starting point to communicate to your parent and faculty about your implementation of identiMetrics.

start-of-year (SOY) info

The source for your Start-of-Year process.

end-of-year (EOY) info

The source for your End-of-Year process.

Maintain & Optimize

The current version of identiMetrics is

2.5.1.1

Need to upgrade? Click to learn how.

Maintain & Optimize

Now that your identiMetrics system is up and running beautifully, check in to our Maintenace & Optimization pages from time-to-time for recommendations on keeping things in tip top condition!

DAILY

MAINTENANCE

MAINTENANCE

SOFTWARE

MAINTENANCE

DATA

MANAGEMENT

SYSTEM

PLATFORM

HARDWARE

PowerSchool

PowerSchool

Coming soon!

Frontline Absence & Time™

Frontline

help your friends
the identiMetrics
customer referral program

Many of our customers have helped their friends and colleagues simplify their school day by telling them all about identiMetrics. Now, when you help your friends learn about identiMetrics, your friends AND identiMetrics will thank YOU!

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