Software Maintenance
Keep up to date with the most current version of identiMetrics. Run the identiMetrics Updater.
-
The identiMetrics Updater updates you to the most current shipping version of our program. It provides features and bug fixes that we have worked over time.
-
We update our identiMetrics Finger Scanning ID System periodically to reflect external changes in technology. Running the Updater keeps us working smoothly with any Windows or hardware changes that you may have made over time.
-
I'm ready ready to update already! Show me how! Click here for the page about Updating.
-
If you need more information about why you should update, continue below:
Learn how to upgrade to the latest version of identiMetrics v2.6+
It's Free!
As part of our ongoing investment in improving your user experience, we are announcing End-of-Support for any version of identiMetrics that is 2.3.x and below as of June 30, 2026. Please make plans to upgrade if you are using any one of these versions.
By moving to the latest version, you will benefit from enhanced features, improved data management and a better user experience.
What does End-of-Support mean?
After June 30, 2026, identiMetrics will no longer provide technical support or assistance for identiMetrics versions that are 2.3.X and below.
What if I have a version lower than 2.3.x? Can I still update?
Yes! Please contact support@identiMetrics.net for instructions.
How do I upgrade?
Go to GOidM.com/update to get all the information on upgrading.
What are the major benefits of upgrading?
• Advanced Data Management Options
• Streamlined Scanner Installation Process
• Improved Error Messaging
• Automated End-of-Year Process
• Enhanced Quality of Enrollments
• Automated Opt-Out Input
• Updated Data Synch Process
• Improved Error Log Messaging
• Up to date Scanner Drivers for Windows 11
How will our users be supported in the transition to the latest version?
Upgrading will have minimal impact on day-to-day users. Training and Cheat Sheets are always available and accessible on GOidM.com.
Will I have to re-enroll my students when I upgrade?
No.
How much will it cost to upgrade?
Nothing! Upgrading is included in your Annual Licensing and Support Subscription.
How do I tell know the version I am currently using?
Click this link to help on finding the version of identiMetrics.
What if I am already using the latest version? What should I do?
You don’t have to do a thing! However, we do recommend treating yourself to a big bowl of ice cream!
Okay, okay! Take me to the page about Updating!
We're here for you if you have any questions.
Please open a support ticket by emailing support@identiMetrics.net or call us at 215-836-5640 Ext 2.