Contacting Support
Contacting Support
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    Cheat Sheets

    How to Contact Support

    identiMetrics version 2

    Enrollment

    How to Access the Enrollment Manager
    How to Enroll
    How to Verify an Enrollment Record
    How to Print a List of Enrollment Records
    How to Un-enroll a User
    How to Enroll and Identify Younger Students

    Tips & Tricks

    How to Best Finger Placement
    How to Enroll Harder to Enroll Fingers
    How to turn on Practice Mode

    Service Management

    How to Setup Email Notification
    How to Run the Updater
    How to Create User Profiles

    Daily Use

    How to Best User Daily Practices
    How to Find Records in the Database
    How to Change Sounds
    How to Keep Your Finger Scanners Clean

    Creating Import Files

    How to Create an Import File - Biometric Engine
    How to Create an Import File - Distributor

    identiMetrics version 2.4+

    Quick Reference Guide for Opt-out and Inactive Data Fields
    Import file Specification for Biometric Engine
    Import Specifications for the Distributor
    How to Create User Profiles

    Headquarters

    115 York Road Suite 200

    Jenkintown, PA  19046

    Call

    T: 215-836-5640

    F: 215-935-6148 

    Contact

    support@identimetrics.net

    © 2022 by

    identiMetrics, Inc.

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