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Contacting Support

Contacting Support

Contact Support
The 5 Steps
Tutorials
Maintain & Optimize
PowerSchool
Frontline
Not My First Rodeo Deployment

Use tab to navigate through the menu items.

Cheat Sheets

How to Contact Support

Enrollment

How to Access the Enrollment Manager

How to Enroll

How to Verify an Enrollment Record

How to Print a List of Enrollment Records

How to Un-enroll a User

Tips & Tricks

How to Best Finger Placement

How to Enroll Harder to Enroll Fingers

How to turn on Practice Mode

Service Management

How to Create User Profiles

How to Run the Updater

How to Setup Email Notification

How to Enroll and Identify Younger Students

How to Use the Opt-Out Field

Daily Use

How to Best User Daily Practices

How to Find Records in the Database

How to Change Sounds

How to Keep Your Finger Scanners Clean

Creating Import Files

Quick Reference Guide for Opt-out and Inactive Data Fields

Import file Specification for Biometric Engine

Import Specifications for the Distributor

Install Guides

How to Install the Traffic Light

Headquarters

115 York Road Suite 200

Jenkintown, PA 19046

Call

T: 215-836-5640

F: 215-935-6148

Contact

support@identimetrics.net

© 2025 by

identiMetrics, Inc.

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